legends · 4 min read ·
Check-In Missed
A telecare pendant keeps checking in from a bedroom where the wearer is not, and a second pendant has been rethreaded for a smaller wrist.
**Telecare Alert Service · Device log · Pendant ID: MA-2291 · Client: Edwin Harker, 81**
*Device checks in every 4 hours. Missed check-ins trigger a call to the nearest responder.*
- **Time · Event · Location (GPS) · Battery**
- 08:00 · Check-in OK · 12 Calder Row, kitchen · 91%
- 12:00 · Check-in OK · 12 Calder Row, living room · 88%
- 16:00 · Check-in OK · 12 Calder Row, bedroom · 84%
- 20:00 · Check-in OK · 12 Calder Row, bedroom · 81%
- 00:00 · Check-in OK · 12 Calder Row, bedroom · 78%
- 04:00 · Check-in OK · 12 Calder Row, bedroom · 75%
· · ·
**Care coordinator's note (Helen Brook, 22 Oct)**
Mr. Harker lives alone. Daughter lives in Canada. Weekly visit from the carer on Tuesdays. He has a mild memory condition and is usually cheerful.
Pendant has been registered to him since March. Check-ins have been consistent. Battery replaced in August.
· · ·
**Telecare log, 23 Oct**
- **Time · Event · Location (GPS) · Battery**
- 08:00 · Check-in OK · 12 Calder Row, kitchen · 74%
- 12:00 · Check-in OK · 12 Calder Row, bedroom · 71%
- 16:00 · Check-in OK · 12 Calder Row, bedroom · 68%
- 20:00 · Check-in OK · 12 Calder Row, bedroom · 65%
*Note: pendant's location reports have been constant at the bedroom since 16:00. Battery draining faster than usual. Possible fault, or pendant is being kept in one place. Next check-in due 00:00.*
· · ·
**Telecare log, 24 Oct**
- **Time · Event · Location (GPS) · Battery**
- 00:00 · Check-in OK · 12 Calder Row, bedroom · 62%
- 04:00 · Check-in OK · 12 Calder Row, bedroom · 59%
- 08:00 · **Check-in MISSED** · No GPS fix · —
- 12:00 · **Check-in MISSED** · No GPS fix · —
*Responder dispatched 12:14. No response from the property. Carer notified. Carer reports the front door was locked, and the key-safe contains the key. The carer's own key was not used because the door was already bolted from inside.*
· · ·
**Family message thread (Harker family group)**
**Cathy (daughter, Toronto):** Has anyone been to Dad's? Pendant says he's fine but the app shows no movement since yesterday.
**Mark (son, local):** I went round at lunch. Front door locked, bolted. Can't see him through the window, net curtains are up. The dog's sitting in the hall, just staring at the door.
**Cathy:** Did you call the police?
**Mark:** Yes. They're coming. Responder's on the way too.
**Cathy:** Mark. Is the pendant still in the house? Can you check where it is?
**Mark:** It's on the dining table. Dad's left it there. The screen says "check-in OK." It's been on the table since yesterday.
**Cathy:** Then who's wearing the other one?
· · ·
**Responder report (Harker, 24 Oct, 14:40)**
Entry forced after 40 minutes. Premises checked. Edwin Harker not found in the house. Bedroom bed made, with a dent in the pillow. Kitchen clean. Living room: TV on, showing the telecare pendant's registration screen.
Pendant MA-2291 found on the dining table. Battery 58%. Screen displays *Check-in OK*. Location: 12 Calder Row, bedroom.
Responder notes: a second pendant, identical, was found on the bedside table, battery 0%, screen blank. The strap has been cut and rethreaded through a loop that looks like it was made for a much smaller wrist.
· · ·
**Telecare log (25 Oct)**
- **Time · Event · Location (GPS) · Battery**
- 00:00 · Check-in OK · 12 Calder Row, bedroom · 100%
- 04:00 · Check-in OK · 12 Calder Row, bedroom · 100%
- 08:00 · Check-in OK · 12 Calder Row, kitchen · 100%
- 12:00 · Check-in OK · 12 Calder Row, living room · 100%
*Note: battery reading has returned to 100% for all check-ins. The device was not charged. Pendant reports the wearer is now "settled."*
· · ·
**Care coordinator's note (Helen Brook, 27 Oct)**
Mr. Harker was found in his armchair in the living room, sitting upright, eyes open, looking at the television. He was calm. He said he was sorry for the trouble, and that he'd been asked to keep the house quiet for his wife, who had only just gone to sleep.
He has no wife. His wife died in 2011.
He asked to be taken to bed. We helped him up. The pendant on his wrist showed *Check-in OK*. Its location was the bedroom. Its battery was at 100%.
Mr. Harker was moved to a residential unit in Crowley on 3 Nov. He wears no pendant there. The night nurse says he still checks in at four in the morning, by name, and she signs the form each time, because the form requires it.