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Archived report · 4 min read · Set in Salter's Row ·

The Sorted Grief

A seasonal inspection of the Salters Row sorting hall records dead-addressee mail arriving and slotted into an order no rota authorises.

  • filed: "after the seasonal check"
  • reference: "SR/MP/47"

1. This paper is filed after the seasonal check of the Salters Row mail-processing hall, conducted 14–16 January under reference SR/MP/47, by this officer with two sorters and the hall supervisor. The check was routine: volume, accuracy of the primary sort, condition of the frames. The finding below was not within scope and is recorded only because the officer is required to record anomaly where the counting will not close.

2. The hall runs two sorts. The primary sort puts mail into ninety-two walk frames by street and number. The secondary sort, run overnight, orders each frame into delivery sequence, so that a walker can load a barrow left to right and pass the street in one go. The secondary sort is done by rota: two sorters per night, a printed sequence of frames, and a sheet at the end of each shift, initialled, showing the order the frames were worked. The rota is generated quarterly and posted on the hall board.

3. Since the middle of November, mail addressed to deceased persons has been arriving at the hall and entering the primary sort as if it were ordinary. This is itself not unknown: the Addressee Unknown pass exists, and bereaved households under-report a death for years at a time, and the mail keeps coming and the hall keeps sending it back. What is out of procedure is the secondary sort.

4. The dead-addressee items are, every night, sorted into the delivery frames in a fixed relative order. Not alphabetically. Not by street, nor date of posting, nor weight class, nor any key the hall employs. The order is stable from night to night: an item for a house in Weft Row is always behind an item for the corner of Caddle Street and ahead of an item from the Larchfield flats. When the frames are worked down the rota in the printed order, these items come out of sequence. When they are drawn aside and re-sorted by hand into the rota's order, they are found back in their own order by morning, sheets notwithstanding.

5. Both sorters on the overnight rota were interviewed separately. Both confirm the sheets are initialled in their own hands and that neither recognises the sequence the dead-addressee items settle into. One of the two, asked what the order reminded him of, declined to answer and asked whether he was required to answer, which he is not, and the record notes the refusal without comment. The other gave a description this officer transcribes exactly: "It is not an order you would put anything in unless you were keeping it somewhere."

6. The volume is counted. Between 18 November and the close of the check: six hundred and twelve items addressed to persons whose deaths are on the national register, of which four hundred and eight carry posting dates after those deaths by a margin the register does not permit. The franks are valid. The stamps are current stock. Nothing on the items indicates forgery, and no examiner can fault a single envelope, so the items are properly posted letters to proper addresses, posted by nobody the district can put a name to.

7. The supervisor's position, standing at filing, is that the secondary sort is functioning and that the rota mischief is presentational only, since every item is in some frame and every frame is walked. The walkers agree, and add, without being asked, that the dead-addressee items are never the ones held back at shut doors, and that on the four mornings when a house stood empty at knock hour, its mail was, by chance, last on the barrow. The walkers do not call this remarkable. It is the officers of the hall who have begun to phrase the re-sort as "catching up", and this officer does not correct their vocabulary, having no better one.

8. No action is recommended that this officer could draft. The mail is legitimate. The sorting is illegitimate. Between those two states the check has no instrument. The rota has been regenerated early, as a test, and reproduces the same result, sheets and all: the frames in the printed order, and the dead-addressee items in their own.

9. The check closes with the count reconciled and one figure set down without use, for whoever keeps the next return. Six hundred and twelve items in a stable sequence, and the sequence, so far as it could be traced, begins again at the start of every period: as if the order were not being formed each night, but kept.

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